You can trust that your order will be quickly processed and safely delivered.
All listed prices already include shipping costs to any address within the continental USA.
- In-stock items will be shipped within 1-2 business days from receipt of the order.
- For out-of-stock items, we anticipate a lead time of 60 days from receipt of order.
- For special orders, we anticipate a lead time of 60 days from receipt of order and payment (as indicated).
- Note that the lead time may vary depending on the shipping lines and matters outside of our control. It may be shorter in some cases. We therefor do not guarantee delivery times.
Shipping – Bathtubs
- Bathtubs are packaged in one of three ways:
- Strapped onto a skid with open-sided crate.
- Strapped onto a skid, without open-sided crate.
- Stacked (nested upside down) and strapped to a skid. Between 2 and 6 units per skid. This option only available if accepted by customer prior to shipping. Note discounts and terms that apply.
- BOL and/or tracking data is provided as confirmation of shipment.
- Standard shipments require a loading dock and forklift for unloading.
- Liftgate service is at a cost of $175 per shipment (per order) and must be advised at time of order.
- Note that pedestal basins are also shipped on skids and above will apply.
- In the event that we were unable to deliver, all additional storage and re-delivery costs will be charged in full.
Shipping – Basins
- Basins are packaged in cartons individually.
- If ordered together with a bathtub, the carton/s will be strapped onto the bathtub and delivered together.
- If ordered separately, the carton will be shipped using UPS.